SHIPPING & RETURNS
Shipping Policy
Processing Time
All orders are processed within 2-3 business days (excluding weekends and holidays) after payment verification.
Shipping Methods & Delivery Time
Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days
Overnight Shipping: 1 business day (Orders must be placed before 12 PM EST)
Shipping Rates
Shipping rates are calculated at checkout based on order weight and destination.
Free standard shipping on orders over $XXX.
International Shipping
We ship internationally! Shipping times vary by destination, typically 7-14 business days.
Customs fees and duties are the responsibility of the customer.
Order Tracking
Once your order ships, a tracking number will be emailed to you.
If you do not receive a tracking update within 48 hours of shipment, please contact us at [customer support email].
Lost or Stolen Packages
Mommy and Me Beauty is not responsible for lost or stolen packages. If your package is marked as delivered but not received, please check with your local post office or carrier.
Return & Exchange Policy
All Sales Are Final
Due to the nature of our products, we do not accept returns or exchanges for hair extensions, wigs, or other hair-related products.
Exceptions & Eligibility for Exchanges
We accept exchanges only in the case of:
Defective or damaged items (must be reported within 48 hours of delivery).
Incorrect items received (must be reported within 48 hours of delivery).
To initiate an exchange, email ladyrw2002@gmail.com with:
Your order number
Clear photos of the product and packaging
If approved, we will provide instructions for returning the item.